Your Trusted Telehealth Provider
Note: This User Agreement is valid as of May 11, 2023.
Please, carefully review these terms of service ("terms") before using the Healthsential App/Website.
These Terms of Use constitute an agreement between you and Avancee Pinnacle Ltd, a company registered and incorporated in Nigeria with RC Number 1361561
By using the service, you agree to be bound by this Terms of Service Agreement. Avancee Pinnacle Ltd reserves the right to revise the Terms of Service. By continuing to use the service, you agree to be automatically bound by the revised Terms of Service. These Terms of Service, along with our privacy policy, outline what is expected of you as a user of the Healthsentital platform.
For the purposes of this terms of service, unless otherwise stated, a reference to our website refers to our applications, services, tools, and vice versa for each of the above-mentioned platforms.
By accessing and using the website/app, you acknowledge that you have read, reviewed, and agree to comply with the terms of this Agreement. If you do not agree to be bound by the terms of this Agreement, you are advised to leave the website/app immediately. Avancee Pinnacle Ltd only grants access to this website/app, its products, and services to those who have agreed to its terms and conditions.
Prior to accessing and utilizing Avancee Pinnacle Ltd's website/app, we highly advise you to thoroughly review our Privacy Policy, which explains how we collect and handle user data. By doing so, you will have a better comprehension of our data management processes and procedures
All materials, products, and services provided on the Avancee Pinnacle Ltd website/app are protected by intellectual property laws and are the exclusive property of Avancee Pinnacle Ltd and its affi liates, directors, offi cers, employees, agents, suppliers, or licensors, including all copyrights, trade secrets, trademarks, patents, and other proprietary rights.
The content, layout, design, graphics, and other elements of the website/app are protected by intellectual property laws, and any unauthorized use, reproduction, modification, distribution, public display, or public performance of copyrighted work is strictly prohibited and constitutes an infringement of the copyright holder's rights. Any use of the website/app, its products, or its services is subject to the prior written consent of Avancee Pinnacle Ltd as the intellectual property holder, and any violation of this condition will result in legal action.
In the event that any user violates the Copyright Policy, Avancee Pinnacle Ltd shall make a direct attempt to contact the user and engage in a discussion aimed at resolving the issue amicably. This discussion shall center on ways to promptly remove all infringing content from its servers without any prior notice. Should the user continue to persist in the breach of the Copyright Policy, Avancee Pinnacle Ltd reserves the right to take further action, including but not limited to the suspension of the user's account. It is important to note that this policy is in place to ensure that all copyrighted materials on the platform are protected, and the rights of the copyright owners are upheld.
When you access and use the website/app of Avancee Pinnacle Ltd, you are acknowledging your acceptance of the terms and conditions stated herein. Furthermore, in the event of any disagreement or legal action arising between you and Avancee Pinnacle Ltd, its business partners, or associates, you agree that such matters shall be resolved through arbitration, in accordance with the laws of Nigeria or the jurisdiction in which you are located.
To utilize some of the functions on our website/app, it may be necessary to establish a user account and provide personal information. You are solely responsible for ensuring the confidentiality of your account login credentials and any activity performed under your account. In case of any suspicion of unauthorized use of your account or any other security breach, you are required to inform us immediately.
Please note that we retain the right to cancel, suspend, or adjust your account, for any reason, at any moment, and at our sole discretion.
As a user of our platform where people needing medical services meet consultants, you are responsible for upholding the highest level of community standards. We expect you to adhere to the following guidelines:
Please note that we retain the right to cancel, suspend, or adjust your account, for any reason, at any moment, and at our sole discretion.
We take these community standards seriously and reserve the right to take appropriate action, including terminating your account, if you fail to comply with any of these guidelines. Additionally, any disputes arising from these community standards shall be submitted to arbitration.
We take every reasonable precaution to ensure that our platform operates without interruption or errors. However, you understand and agree that Avancee Pinnacle Ltd is not liable for any damages, expenses, or liability, including but not limited to legal expenses and costs related to investigating or defending any demands, charges, and claims, that may occur to you as a result of your use of our platform, except to the extent that such losses are actual losses proven with reasonable certainty and are the direct result of an act or omission taken or omitted by Avancee Pinnacle Ltd during the term of this Agreement which constitutes willful misfeasance, bad faith, or gross negligence under this Agreement.
We will not be responsible for any loss or damage that is not directly caused by us, or that we could not have reasonably foreseen at the time you agreed to these terms and conditions.
Without any limitation, Avancee Pinnacle Ltd shall not be liable for losses resulting from or in any way arising from:
By using our platform, you agree that you assume all risks associated with the use of our platform and the services provided by consultants. You acknowledge that Avancee Pinnacle Ltd is not responsible for any loss or damage, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages, arising out of your use of our platform or the services provided by consultants.
In any event, the total liability of Avancee Pinnacle Ltd, whether in contract, tort, or otherwise, arising out of or in connection with your use of our platform or the services provided by consultants shall not exceed the total fees paid by you to Avancee Pinnacle Ltd during the six months preceding the event giving rise to such liability.
By using our platform, you acknowledge and agree that Avancee Pinnacle Ltd is not liable for any advice or information provided by consultants through our platform, and you are solely responsible for any decisions or actions you take based on such advice or information.
Avancee Pinnacle Ltd retains the right to modify, edit, or change the terms of this Agreement at any time. In the event of such changes, we will notify our users through electronic mail or by posting the revised Agreement on our website/app. This Agreement represents an understanding between Avancee Pinnacle Ltd and the user and supersedes all prior agreements and understandings between the parties regarding the use of our website/app
Certain parts of our services may be off ered on a subscription basis ("Subscriptions"). If you subscribe to our services, you agree to pay all applicable fees and charges related to the subscription, as they become due. The fees and charges associated with your subscription will be clearly communicated to you before you subscribe to the service.
Depending on the nature of the services we provide to you, you may be billed in advance on a recurring basis, such as monthly or annually. The billing cycle and payment method will be determined by the subscription you select when subscribing to our services.
By subscribing to our services, you authorize us to charge your payment method for the recurring subscription fees. If we are unable to process your payment for any reason, we reserve the right to suspend or terminate your subscription until payment is received.
You may cancel your subscription at any time by contacting us through the channels provided on our platform. However, please note that cancellation may not take eff ect until the end of the current billing cycle, and we will not provide refunds or credits for any unused portions of your subscription.
We reserve the right to modify or discontinue any subscription service we off er, including but not limited to changing the subscription fees and billing cycles. We will provide notice of any changes to the subscription service before they take eff ect.
Any dispute arising from your use of this website/app or services provided by us shall be resolved exclusively through binding arbitration, rather than in court. You agree to waive your right to participate in a class action lawsuit or class-wide arbitration. The arbitration shall be conducted in accordance with the rules of the relevant arbitration organization. The arbitration proceedings will be held in the jurisdiction in which you are located. The decision of the arbitrator shall be final and binding on both parties.
Our website/app uses cookies, which are small files that we may place on your device to help us recognize and remember you. Cookies allow us to collect information from you automatically through your use of our site, using technology similar to cookies. By continuing to use our website/app without adjusting your cookie settings, you consent to our use of cookies. If you would like more information about our use of cookies, please refer to our Cookie Policy.
Avancee Pinnacle Ltd reserves the right to immediately terminate or suspend access to our services, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these terms by the user. Any provisions of these terms that should survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability, will remain in effect.
These Terms of Service constitute the exclusive agreement between you and Avancee Pinnacle Ltd regarding the use of our services.
Avancee Pinnacle Ltd operates as a legal services provider, and we may facilitate payments between clients and lawyers for services rendered. While we may recommend the use of our in-app payment system, any payments made outside the app are done at the user's own risk.
We do not control or guarantee the terms of off ers and agreements between clients and lawyers. We only enforce the agreed-upon terms and off ers between the parties.
We disclaim any implied warranties, including warranties of title, merchantability, performance, fitness for a particular purpose, and non-infringement.
Our services may contain links to third-party websites, apps, and other online properties that are not owned or controlled by Avancee Pinnacle Ltd. We do not endorse or assume responsibility for any such third parties or third-party properties. If you access a third-party website, app, or other property, you do so at your own risk, and you agree that Avancee Pinnacle Ltd will have no liability arising from your use of any such properties.
You acknowledge and agree that the use of our services and software is at your sole risk. We make no warranty that the service will be available on an uninterrupted or error-free basis. The services, software, and related documentation are provided "AS IS" and without warranty of any kind, and to the maximum extent allowed by applicable law, Avancee Pinnacle Ltd expressly disclaims all warranties.